Home Robotics Services

An independent guide to home robot installation, service, and repair

Polaris Robotic Pool Cleaner Repair and Warranty

Polaris robotic pool cleaners, made by Zodiac, carry a 2-year limited warranty on models such as the 9450 Sport and 9550 Sport, according to Leslie’s listings. Warranty questions go to Polaris support at 1-800-822-7933 or productsupport@fluidra.com. Out of warranty, the costliest part is the motor block: Leslie’s lists it at $699.99 to $749.99, against $999 for a new 9550 Sport.

Last reviewed: October 2026. Prices and warranty lengths come from Leslie’s listings, and the support contacts from a pool retailer’s May 2025 notice.

Polaris warranty

  • Length: Leslie’s lists a “Two (2) Year Limited Warranty on Product” for the Polaris 9450 Sport and 9550 Sport, and refers buyers to the owner’s manual for the full terms.
  • To claim: contact Polaris support at 1-800-822-7933 or productsupport@fluidra.com. Polaris and Zodiac are part of Fluidra.
  • Buy from a dealer you can go back to: some pool stores service only the cleaners they sold. Premier Pool & Spa, for example, says it does not repair automatic pool cleaners bought elsewhere and sends those owners to the manufacturer.

Is yours still covered? Enter your purchase date in the robot warranty checker to see when coverage ends.

Repair or replace?

The motor block, the robot’s main drive unit, is priced close to a new cleaner:

  • Motor Block Type D for the 9550 and 9650iQ: $749.99 at Leslie’s, out of stock when we checked.
  • Motor Block Type A for the 9300 and 9350 Sport: $699.99 at Leslie’s, out of stock.
  • New Polaris 9450 Sport or 9550 Sport: $999.00 at Leslie’s.

When a motor block costs three-quarters of a new robot, and the robot is past its 2-year warranty, replacing the cleaner often makes more sense than repairing it. Cheaper parts, such as tracks and brushes, are a different calculation.

New Polaris prices for comparison

Poolbots lists the Polaris 9550 Sport at $1,595, the 9650iQ Sport at $1,695, the P965iQ Sport at $1,795, and the Freedom Plus cordless at $1,995. Prices vary widely between sellers, so compare before buying.

Freedom cordless cleaner? See Polaris Freedom warranty.

Frequently asked questions

How long is the Polaris robotic cleaner warranty?

Leslie’s lists 2 years on the 9450 Sport and 9550 Sport. Check your owner’s manual for your model’s terms.

Who repairs Polaris robotic cleaners?

Polaris support handles warranty claims, and some pool stores repair the cleaners they sold. See the robotic pool cleaner repair guide and who repairs home robots.

Related guides

Sources

Home Robotics Services is an independent reference site. It is not affiliated with Polaris, Zodiac, Fluidra, or any retailer named here.