Home Robotics ServicesBeatbot pool cleaners carry a 24-month warranty on the original AquaSense and AquaSense Pro, and 36 months on the AquaSense 2 series, with the battery covered as part of the main body. Beatbot does not repair covered units: it replaces them with a new or refurbished cleaner. The owner arranges shipping to Beatbot for diagnosis, and Beatbot pays to send a covered unit back.
Last reviewed: October 2026. Terms come from Beatbot’s US warranty policy and replacement policy, and prices from Beatbot’s US store.
Beatbot warranty
- 24 months: AquaSense and AquaSense Pro.
- 36 months: AquaSense 2, AquaSense 2 Ultra, and AquaSense 2 Pro.
- Battery: covered under the main body, which Beatbot defines as including the drive box with the battery, circuit board, motor, and sensors, plus plastic parts and the power supply.
- Consumables: the filter basket and roller brush are covered for 3 months.
- Certified refurbished units: 24 months.
- Not covered: damage from unauthorized repair, alteration, or disassembly, commercial or rental use, third-party parts, products without proof of purchase, and damage from falls, extreme temperatures, or water conditions.
Is yours still covered? Enter your purchase date in the robot warranty checker to see when coverage ends.
Replacement, not repair
Beatbot’s replacement policy covers the AquaSense series, the AquaSense 2 series, and the iSkim Ultra when sold by Beatbot in the US, Canada, or the EU, or through its official website or Amazon. If a unit qualifies, Beatbot replaces it with a new or refurbished cleaner instead of repairing it, and you return the faulty unit. A replacement carries the rest of the original warranty.
How to make a claim
- Contact Beatbot with proof of purchase, the receipt or order number, and the serial number.
- Beatbot first tries to solve the problem by phone or email, and may ask you to install software updates.
- If that fails, you arrange shipping to Beatbot’s service center or factory for diagnosis. Beatbot returns a covered unit at no cost. If the claim is not covered, a shipping fee may apply.
- Report a cleaner that arrives defective within 30 days of delivery.
Price for comparison
Beatbot’s US store listed the AquaSense 2 at $799.00, down from $1,298.00, when we checked in October 2026.
Frequently asked questions
Does the Beatbot warranty cover the battery?
Yes. Beatbot covers the battery as part of the main body, for 24 or 36 months depending on the model.
Will Beatbot repair my cleaner?
No. Under its replacement policy, Beatbot replaces a covered cleaner with a new or refurbished unit instead of repairing it.
Who repairs Beatbot cleaners after the warranty?
Beatbot does not publish an out-of-warranty repair service on these pages. Ask Beatbot support, and compare any quote with the price of a new cleaner. The robotic pool cleaner repair guide covers the general options.
Related guides
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- Polaris Robotic Pool Cleaner Repair and Warranty
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Sources
Home Robotics Services is an independent reference site. It is not affiliated with Beatbot.