Home Robotics Services

An independent guide to home robot installation, service, and repair

Segway Navimow Service, Warranty, and Parts

Segway Navimow robotic mowers sold in the US carry a 3-year limited warranty on most models, 4 years on the H1500 and H3000, and 2 years on most batteries. Warranty claims go to Navimow support by email, phone, or the app, and the mower must have been bought from Navimow or an authorized dealer. Blades are not covered, and replacement batteries on Navimow’s US store cost $159.99 to $449.99.

Last reviewed: October 2026. Warranty terms come from Navimow’s US warranty policy, and prices from Navimow’s US store.

Navimow warranty

  • Mowers: 3 years for the i Series (i105, i110, i206 AWD, i210 AWD, i215 LiDAR), the X Series (X315, X330, X350, X390, X430, X450), and the H210, H220, and H800. 4 years for the H1500 and H3000. 2 years for the Terranox CM 120M1 and CM 240M1.
  • Batteries and power adapters: 2 years for most models, 3 years for the H1500 and H3000, and 1 year for the Terranox models.
  • Antennas and VisionFence sensors: 2 years each. Navimow mowers are wire-free and use these parts for positioning.
  • Start date: the date of purchase or the date the mower is activated, whichever is later.
  • Not covered: blades, which Navimow treats as consumable items, normal wear and cosmetic damage, commercial use, improper charging, storage, maintenance, or operation, and unauthorized repairs or modifications.
  • Where you buy matters: the mower must be bought from Navimow or an authorized Navimow dealer.

Is yours still covered? Enter your purchase date in the robot warranty checker to see when coverage ends.

How to make a claim

  • Stop using the mower.
  • Contact Navimow US support at navimowsupport-us@rlm.segway.com, by phone at 1-833-913-1131 (weekdays, 9 a.m. to 6 p.m. Eastern), or through live chat in the app.
  • Have the proof of purchase, the serial number, and a description of the fault ready.
  • Make the request within the warranty period.

Navimow says it will repair or replace a defective product at its discretion. The US policy page does not say who pays shipping for warranty service, so ask support before sending anything.

Dealer service

Some dealers service Navimow mowers as well as sell them. Mosey Robotics in Connecticut, for example, describes itself as an authorized Husqvarna Automower and Segway Navimow dealer, says it services all models it sells, and publishes annual service plans from $449 a year. These are one business’s terms. The Automower service page lists what each Mosey plan includes, and the service price index lists others.

Parts prices

Navimow’s US store listed these parts when we checked in October 2026.

  • Blades: Blade Assembly Plus, $23.99.
  • Cutting disks: $39.99 for the i1 and i2 AWD, $49.99 for the i2 LiDAR, $59.99 for the X3 and H2 series, and $89.99 for a pair for the X4 series.
  • Batteries: $159.99 for the i206 AWD (2.55Ah), $199.99 for the i210 AWD and H210 (5.1Ah), $339.99 for the X315 (6Ah), $369.99 for the X330 (8Ah), $399.99 for the X350 and H220 (10Ah), and $449.99 for the X390, X430, and X450 (12.8Ah).
  • Charging station power adapters: $99.99 for the i Series, $129.99 for the H2 Series, and $169.99 for the X Series.
  • Signal Enhancement Antenna: $249.99.

For comparison, Navimow’s US store listed mowers from $799 for the i105 to $4,499 for the X390. The $449.99 battery for an X430 is about 18 percent of that mower’s $2,499 price, so check whether yours is still under its 2-year battery warranty first. More in robot battery replacement costs.

Seeing an error number? See Navimow error codes.

Frequently asked questions

How long is the Navimow warranty?

Three years on most US models, four years on the H1500 and H3000, and two years on the Terranox models. Batteries are covered for two years on most models.

Does the Navimow warranty cover blades?

No. Navimow treats blades as consumable items. A Blade Assembly Plus costs $23.99 on its US store.

Who services Navimow mowers?

Navimow support handles warranty claims, and some authorized dealers also service the mowers they sell. Who repairs home robots compares the options, and robotic mower maintenance covers routine care.

Related guides

Sources

Home Robotics Services is an independent reference site. It is not affiliated with Segway, Navimow, or any dealer named here.