Mammotion Error Messages: Poor Positioning Status and Other Fixes

The Mammotion support pages we read explain problems by message name, not by numbered error code. The most common is “Poor Positioning Status,” which means the mower or its RTK reference station cannot get enough satellite signal. The usual fixes are to move the reference station to an open-sky spot, edit the map boundary away from trees or walls, and mark obstacles as no-go zones. If the mower will not turn on, Mammotion says to check the charging station LED first.

Last reviewed: October 2026. Meanings and fixes come from Mammotion’s support knowledge base. Most articles are tagged for the LUBA 1 AWD, and the bodies mostly say only “Luba,” so steps may differ on other models.

Positioning messages

Mammotion’s positioning article lists four statuses:

Fix: good positioning, accuracy under 10 cm. Auto mowing is allowed.
Float: poor positioning, accuracy about 50 to 200 cm. Auto mowing is not allowed.
Single: poor positioning, accuracy at meter level. Auto mowing is not allowed.
None: no positioning. Auto mowing is not allowed.

If the reference station is the problem

Too few satellites or a weak signal: trees, walls, or fences are blocking the sky. Mammotion says to move the reference station to an open-sky spot with no obstruction within at least 5 m, or mount it on a wall or roof.
No data reaching the mower: check the station’s power, whether its LED stays solid green from 8:00 to 18:00 local time, whether water has got inside, and whether the radio antenna is attached. If you replaced the station, pair it with the mower again in the app.

If the mower is the problem

On the charging station: move the station to a more open area.
On the boundary or a corner: use “modify boundary” to move that part of the boundary away from the obstruction.
Inside the lawn near trees or metal furniture: set those obstacles as no-go zones.
Sees no satellites at all: check that the mower is not indoors and has no metal blocking its rear. If it still looks faulty, contact Mammotion after-sales through the app by email or live chat.

Mower will not turn on

Charge it and check the LED: Mammotion says the charging station LED flashes while the mower charges. A solid green light means it is not charging.
Solid green and still off: unplug the key, plug it back in, and try again.
Still off: reset the mower. Mammotion says to contact support for repair if it turns on in the station but the battery stays at 0% after a long charge, or if it will not turn on after these steps.

App will not connect over Bluetooth

First: power the mower off, unplug the key and plug it back in, power it on, and restart the app.
Android: open Bluetooth settings, power on the mower, and look for a connection with “Luba” in its name.
iPhone: Mammotion suggests a free third-party app called BLE Scanner to look for the “Luba” connection.
Result: Mammotion says the mower is fine if you can see that Bluetooth name.

Factory reset

For the LUBA 1 AWD, Mammotion says to press and hold Home, Grass, and START together, then press Power for more than five seconds. A reset erases the map, so you will have to draw your boundaries again. Mammotion suggests it when the mower powers on but will not connect to the app.

Locked robot

Mammotion’s “Unlock Robot” article says to press the Grass button and then START to continue work, or the Auto-return button and then START to send the mower back to its charging station. Its pictures use a YUKA mower, so check your model.

When the message means a repair

If a message returns after you have tried these steps, it may need a repair. See Mammotion warranty and service, battery replacement cost, and the warranty checker.

Frequently asked questions

What does “Poor Positioning Status” mean on a Mammotion?

The mower or its reference station is not getting a good satellite signal. Check that the reference station has an open view of the sky and a solid green LED, and edit the map boundary away from obstacles.

Why will my Mammotion mower not turn on?

Put it on the charging station and check the LED. A flashing LED means it is charging. If the LED is solid green and the mower is still off, unplug and replug the key, then reset it.

Does a factory reset delete my map?

Yes. Mammotion says a factory reset erases the map and you must create it again.

Related guides

Sources

Home Robotics Services is an independent reference site. It is not affiliated with Mammotion.

Mammotion Error Messages: Poor Positioning and Other Fixes