Segway Navimow Error Codes: 1005, 5005, 6001, 6004, and More

A Segway Navimow error table lists four-digit codes in groups: 1xxx for the blade and battery, 2xxx for sensors, 3xxx for the wheels, 4xxx for storage, temperature, and communication, 5xxx for charging and the boundary, and 6xxx for stuck, tipped, or lost mowers. For most codes the table gives two steps: restart the mower, then contact after-sales if the code returns. Codes 6001 to 6004 have specific owner fixes, such as taking the mower out and placing it on the charging station.

Last reviewed: October 2026. The code table below is a copy of Segway’s table posted by Witt, a Danish distributor, and is paraphrased here. The table does not name models, so check it against your manual. The status notes come from Navimow’s own support page.

Blade and battery (1xxx)

1005, blade motor blocked: check whether the blade is stuck on anything and clear it. If nothing is there, contact after-sales.
1010, software test failure: restart the mower. If it persists, contact after-sales.
1002, voltage above range, and 1003, voltage below range: the table says to confirm the battery is original (1002) or check whether it is faulty (1003). If either persists, contact after-sales.
1020 to 1023, battery voltage and current faults: confirm the battery is original and within its service life, then contact after-sales if it persists.
1024 and 1025, battery too hot or too cold: same check, and move the mower out of harsh conditions.

Wheels (3xxx)

3001, wheel hub motor blocked: check the wheels for anything stuck in them. If it persists, contact after-sales.

Storage, temperature, and communication (4xxx)

4001, data storage error: restart the mower and try again.
4002, main control too hot: let the mower cool to normal temperature and restart it. The table says to use a genuine Segway battery within its normal service life.
4006, GPS or antenna fault, and 4007, Bluetooth fault: restart and try again. If either persists, contact after-sales.

Charging and boundary (5xxx)

5002, charging station wire disconnected: restart and try again. If it persists, contact after-sales.
5003, charging current too high: move the battery to normal temperature and restart. Use a genuine battery within its service life.
5005, boundary line broken: the table gives no solution for this code. See how to find a break in a boundary wire if your model uses a wire, and contact Navimow support.

Stuck, tipped, or lost (6xxx)

6001, trapped and could not escape: take the mower out and put it on the charging station. The table suggests setting that area as off-limits so it does not get stuck again.
6002, outside the boundary: place it inside the boundary or on the charging station.
6003, rolled over: set it upright inside the boundary or on the station. Set areas where it tips often as off-limits.
6004, failed to return to the station: place it on the station by hand. Make sure the station sits on flat ground, and move it if needed.
6006, fender triggered for a long time: the table says the fender is not working properly and tells you to check the mower.

Status notes from Navimow’s support page

Red light on the charging station: the mower and station are not communicating. Check that the mower is on and docked. If the light stays red while docked, Navimow suggests a hardware fault and says to contact the seller for inspection and repair.
Rain: the mower has a rain sensor that stops mowing and sends it to the charger.
Battery: Navimow advises against replacing the battery yourself because it could void the warranty. Battery problems go to your dealer or seller.

What this page does not cover

The table has more codes than are listed here. Several of its solution cells are merged across rows, so we left out any code where the fix was not clear for that code alone. For a code not shown, check your manual or contact Navimow.

When the code means a repair

Many Navimow codes end with “contact after-sales.” See Navimow warranty and service, battery replacement cost, and the warranty checker.

Frequently asked questions

What does Navimow error 6004 mean?

The mower failed to return to its charging station. Place it on the station by hand, make sure the station is on flat ground, and move the station if needed.

What does Navimow error 5005 mean?

The table says the boundary line is broken. It gives no fix, so contact Navimow support.

Can I replace a Navimow battery myself?

Navimow’s support page advises against it because it could void the warranty.

Related guides

Sources

Home Robotics Services is an independent reference site. It is not affiliated with Segway or Navimow.

Navimow Error Codes: What They Mean and How to Fix Them